How to find a missing package that shows as "Delivered"?

Created by Mariusz Rudnik, Modified on Tue, 21 May, 2024 at 4:16 AM by Mariusz Rudnik

It can be frustrating to track a package online only to find that it's marked as "Delivered" but hasn't actually arrived at your doorstep. If you're facing this situation, don't worry—there are steps you can take to locate your missing package. Here's a helpful guide on what to do when your package shows as "Delivered" but is nowhere to be found.


Check Your Delivery Confirmation:

Start by reviewing the delivery confirmation provided by the shipping carrier. This confirmation typically includes details such as the date and time of delivery, as well as the location where the package was delivered. Make sure the delivery address matches yours, and check if the package was left with a neighbor or in a secure location.


Look Around Your Property:

Take a thorough look around your property, including your front porch, backyard, garage, and any other potential delivery locations. Sometimes, delivery drivers may leave packages in inconspicuous spots to protect them from theft or inclement weather.


Ask Household Members:

Check with other members of your household to see if they received the package or know of its whereabouts. It's possible that someone else accepted the delivery on your behalf and forgot to inform you.


Contact the Shipping Carrier:

If you're unable to locate your package after conducting a thorough search, contact the shipping carrier directly. Provide them with your tracking number and explain that while the package shows as "Delivered," you haven't received it. They may be able to provide additional information or initiate an investigation into the delivery.


Check with Neighbours:

Reach out to your neighbours to see if they received your package by mistake. It's not uncommon for delivery drivers to accidentally deliver packages to the wrong address, especially if the addresses are similar.



Contact Us:

If you're still unable to locate your package, please CONTACT US


Consider Additional Security Measures:

To prevent future incidents of missing packages, consider installing security cameras or using delivery lockboxes to secure your deliveries. These measures can provide added peace of mind and help safeguard your packages from theft or misplacement.


By following these steps and staying proactive, you can increase your chances of finding a missing package that shows as "Delivered." Remember to stay patient and persistent throughout the process.

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