It's not uncommon to receive two different tracking numbers for a single order, and you might be wondering why this happens. Here's a breakdown of the reasons behind it:
Different Warehouses or Locations:
If your order contains multiple items from different manufacturers, each item may be shipped separately from different warehouses or locations. As a result, each package will have its own unique tracking number assigned based on the manufacturer responsible for its shipping.
Item Availability:
Sometimes, some items in your order may not be immediately available for shipping. In such cases, the retailer may choose to send the available items first to expedite the delivery process. The remaining items will be shipped separately once they are back in stock. This results in multiple shipments, each with its own tracking number.
Shipping Carrier Changes:
Another reason for receiving two different tracking numbers is a change in shipping carriers. Retailers may opt to switch carriers during the transportation process for various reasons, such as cost optimization or specific carrier preferences for certain regions. When a carrier change occurs, a new tracking number is assigned to the package, leading to multiple tracking numbers for a single order.
In conclusion, receiving two different tracking numbers for a single order is typically due to the order containing multiple items from different manufacturers or warehouses. Each item is shipped separately for efficiency and convenience, resulting in the issuance of multiple tracking numbers. This practice ensures efficient fulfilment and allows for better tracking of each package's progress.
If you have any concerns or questions regarding your order, don't hesitate to reach out to us. We at Keepsakia are here to provide the necessary assistance and ensure your shopping experience is as smooth as possible.
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